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Privacy Policy
Introduction
At Rayo Lab Pte. Ltd. (UEN: 202310305R), we are committed to protecting your privacy and ensuring your personal information is handled with care. This Privacy Policy explains how we collect, use, disclose, and manage your personal information when you interact with our website and services. By using our site, you consent to the practices described in this policy.
Information We Collect
We may collect various types of personal information from you, including:
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Contact details (name, email address, phone number)
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Demographic information (company name, job title)
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Technical information (IP address, browser type, device information)
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Usage data (pages visited, time spent on site, interactions)
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Payment information (if applicable for our services)
How We Collect Information
We collect information through several methods:
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Directly through forms on our website (contact, signup, etc.)
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Automatically through tracking technologies (cookies, web beacons)
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Through third-party services integrated with our site
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Through email communications and other interactions
Why We Collect Information
We collect personal information for specific purposes, including:
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To provide and improve our services and website experience
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To communicate with you about your inquiries and account status
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For marketing and promotional activities (with your consent)
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For analytics and research to understand user behavior
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For security, fraud prevention, and compliance with legal requirements
How We Use Cookies and Other Tracking Tools
Our website uses cookies and similar technologies to:
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Enhance your user experience and site functionality
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Analyze traffic and usage patterns
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Remember your preferences across visits
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Serve relevant advertising (with your consent)
You can manage your cookie preferences through your browser settings or by contacting us directly.
How We Communicate With You
We may contact you via:
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Email for service-related communications and updates
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Email for marketing purposes (with your consent)
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Other channels as necessary for account management
You can opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us.
How You Can Withdraw Your Consent
You have the right to withdraw your consent for data collection and processing. To do so:
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Contact us using the details below
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Update your preferences through our website
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Use the unsubscribe links in our communications
Privacy Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through our website or email.
Contact Information
For questions about this Privacy Policy or your data:
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Email: hello@therayo.com
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Address: Rayo Lab Pte. Ltd., 68 Circular Road, Singapore River, Central Singapore Community Development Council, 049422, Singapore.
Additional Information
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We maintain appropriate security measures to protect your data
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We may transfer data internationally as needed for our operations
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We do not intentionally collect data from children under 16
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Third-party services used on our site have their own privacy policies
Last updated: March 9, 2025.