Privacy Policy

Introduction

At Rayo Lab Pte. Ltd. (UEN: 202310305R), we are committed to protecting your privacy and ensuring your personal information is handled with care. This Privacy Policy explains how we collect, use, disclose, and manage your personal information when you interact with our website and services. By using our site, you consent to the practices described in this policy.

Information We Collect

We may collect various types of personal information from you, including:

Contact details (name, email address, phone number)
Demographic information (company name, job title)
Technical information (IP address, browser type, device information)
Usage data (pages visited, time spent on site, interactions)
Payment information (if applicable for our services)

How We Collect Information

We collect information through several methods:

Directly through forms on our website (contact, signup, etc.)
Automatically through tracking technologies (cookies, web beacons)
Through third-party services integrated with our site
Through email communications and other interactions

Why We Collect Information

We collect personal information for specific purposes, including:

To provide and improve our services and website experience
To communicate with you about your inquiries and account status
For marketing and promotional activities (with your consent)
For analytics and research to understand user behavior
For security, fraud prevention, and compliance with legal requirements

How We Use Cookies and Other Tracking Tools

Our website uses cookies and similar technologies to:

Enhance your user experience and site functionality
Analyze traffic and usage patterns
Remember your preferences across visits
Serve relevant advertising (with your consent)

You can manage your cookie preferences through your browser settings or by contacting us directly.

How We Communicate With You

We may contact you via:

Email for service-related communications and updates
Email for marketing purposes (with your consent)
Other channels as necessary for account management

You can opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us.

How You Can Withdraw Your Consent

You have the right to withdraw your consent for data collection and processing. To do so:

Contact us using the details below
Update your preferences through our website
Use the unsubscribe links in our communications

Privacy Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through our website or email.

Contact Information

For questions about this Privacy Policy or your data:

Email: hello@therayo.com
Address: Rayo Lab Pte. Ltd., 68 Circular Road, Singapore River, Central Singapore Community Development Council, 049422, Singapore.

Additional Information

We maintain appropriate security measures to protect your data
We may transfer data internationally as needed for our operations
We do not intentionally collect data from children under 16
Third-party services used on our site have their own privacy policies

Last updated: March 9, 2025.